:root {
  --page-bg: #ffffff;
  --surface: #ffffff;
  --surface-muted: #f5f7fb;
  --surface-soft: #f9fafc;
  --line: #d9dfeb;
  --line-strong: #b7c3d8;
  --text: #1d2a44;
  --text-soft: #5e6a82;
  --accent: #ffba1a;
  --accent-soft: #fff5d8;
  --success: #dff4ea;
  --success-line: #8ac5a8;
  --shadow: 0 20px 60px rgba(29, 42, 68, 0.08);
  --radius-xl: 32px;
  --radius-lg: 24px;
  --radius-md: 18px;
  --radius-sm: 14px;
}

*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  font-size: 16px;
}

body {
  margin: 0;
  background-color: #dfe8f8;
  background-image: url("./bacgroundsite.png");
  background-position: center top;
  background-repeat: no-repeat;
  background-size: cover;
  color: var(--text);
  font-family: "Avenir Next", "Segoe UI", sans-serif;
}

a {
  color: inherit;
  text-decoration: none;
}

button,
select,
textarea,
input {
  font: inherit;
}

button {
  border: 0;
  background: none;
  cursor: pointer;
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.page-shell {
  max-width: 1360px;
  margin: 0 auto;
  padding: 24px 24px 48px;
}

.site-header,
.site-footer,
.hero,
.trust-row {
  width: 100%;
}

.site-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  padding: 10px 0 28px;
}

.brand {
  display: inline-flex;
  align-items: center;
  flex-shrink: 0;
}

.brand__logo {
  display: block;
  width: auto;
  height: 228px;
  max-width: min(100%, 760px);
  object-fit: contain;
}

.site-nav,
.header-actions,
.footer-nav {
  display: flex;
  align-items: center;
}

.site-nav {
  gap: 36px;
  color: var(--text-soft);
  font-weight: 600;
}

.header-actions {
  gap: 14px;
}

.lang-switch {
  display: inline-flex;
  align-items: center;
  padding: 6px;
  border: 1px solid var(--line);
  border-radius: 18px;
  background: var(--surface);
}

.lang-switch__group {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.lang-switch__button {
  padding: 10px 14px;
  border-radius: 12px;
  font-weight: 700;
  color: var(--text-soft);
}

.lang-switch__button.is-active {
  background: var(--surface-muted);
  color: var(--text);
}

.login-button,
.submit-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-weight: 800;
  transition: transform 0.2s ease;
}

.login-button {
  min-height: 56px;
  padding: 0 28px;
  border-radius: 18px;
  background: var(--accent);
  color: var(--text);
}

.login-button:hover,
.submit-button:hover {
  transform: translateY(-1px);
}

.hero {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(280px, 0.65fr);
  gap: 28px;
  align-items: start;
}

.hero__content {
  min-width: 0;
}

.eyebrow {
  margin: 16px 0 12px;
  color: var(--text-soft);
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

h1 {
  margin: 0;
  font-size: clamp(2.8rem, 6vw, 4.6rem);
  line-height: 0.98;
  letter-spacing: -0.06em;
}

.hero__lead {
  max-width: 760px;
  margin: 22px 0 28px;
  color: var(--text-soft);
  font-size: 1.35rem;
  line-height: 1.55;
}

.hero-steps {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
  margin-bottom: 28px;
}

.hero-step {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 18px 22px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--surface-soft);
  font-weight: 700;
}

.hero-step__number,
.section-title__number {
  display: inline-grid;
  place-items: center;
  flex: 0 0 auto;
  width: 40px;
  height: 40px;
  border-radius: 999px;
  font-weight: 800;
}

.hero-step__number {
  background: var(--accent-soft);
  color: #c68400;
}

.request-card {
  padding: 32px;
  border: 1px solid var(--line);
  border-radius: var(--radius-xl);
  background: var(--surface);
  box-shadow: var(--shadow);
}

.request-card__header h2 {
  margin: 0 0 10px;
  font-size: clamp(2rem, 4vw, 3rem);
  line-height: 1.05;
  letter-spacing: -0.05em;
}

.request-card__header p {
  margin: 0 0 30px;
  color: var(--text-soft);
  font-size: 1.15rem;
}

.request-form {
  display: grid;
  gap: 22px;
}

.form-section {
  display: grid;
  gap: 18px;
  padding: 24px;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background: var(--surface-soft);
}

.section-title {
  display: flex;
  align-items: center;
  gap: 14px;
}

.section-title h3 {
  margin: 0;
  font-size: 1.85rem;
  line-height: 1.1;
  letter-spacing: -0.04em;
}

.section-title__number {
  width: 42px;
  height: 42px;
  background: var(--accent);
  color: var(--surface);
}

.object-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 16px;
}

.object-card {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  background: var(--surface);
  text-align: left;
}

.object-card.is-selected {
  border-color: var(--success-line);
  background: var(--success);
}

.object-card__preview {
  display: grid;
  place-items: center;
  min-height: 120px;
  border: 1px dashed var(--line-strong);
  overflow: hidden;
  border-radius: 14px;
  color: var(--text-soft);
  background: var(--surface-muted);
}

.object-card__image {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.object-card__label {
  font-size: 1.45rem;
  font-weight: 700;
  letter-spacing: -0.03em;
}

.tag-row {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.tag-chip {
  padding: 14px 22px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: #edf5ff;
  font-weight: 700;
  color: #2e5d91;
}

.field-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.field {
  display: block;
}

.field--full {
  grid-column: 1 / -1;
}

.field-label {
  display: inline-block;
  margin-bottom: 10px;
  font-size: 0.95rem;
  font-weight: 800;
  color: var(--text-soft);
}

.field select,
.field-toggle,
.field-textarea {
  width: 100%;
  min-height: 60px;
  padding: 0 18px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: var(--surface);
  color: var(--text);
}

.field select {
  appearance: none;
  background-image:
    linear-gradient(45deg, transparent 50%, var(--text-soft) 50%),
    linear-gradient(135deg, var(--text-soft) 50%, transparent 50%);
  background-position:
    calc(100% - 22px) calc(50% - 3px),
    calc(100% - 16px) calc(50% - 3px);
  background-size: 6px 6px, 6px 6px;
  background-repeat: no-repeat;
}

.field-toggle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-weight: 700;
}

.field-textarea {
  min-height: 132px;
  padding: 16px 18px;
  resize: vertical;
}

.service-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.service-tag {
  padding: 12px 16px;
  border: 1px solid #b7d2ff;
  border-radius: 999px;
  background: #edf5ff;
  color: #234b79;
  font-weight: 700;
}

.service-tag.is-active {
  border-color: #85bb95;
  background: #e7f6ec;
  color: #21583a;
}

.service-tags--neutral .service-tag {
  border-color: var(--line);
  background: var(--surface);
  color: var(--text);
}

.service-tags--neutral .service-tag.is-active {
  border-color: #85bb95;
  background: #e7f6ec;
  color: #21583a;
}

.toggle {
  position: relative;
  width: 56px;
  height: 32px;
  border-radius: 999px;
  background: #c8d3e5;
  transition: background 0.2s ease;
}

.toggle__knob {
  position: absolute;
  top: 4px;
  left: 4px;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: #ffffff;
  transition: transform 0.2s ease;
}

.toggle-input {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}

.toggle-input:checked + .toggle {
  background: #27b276;
}

.toggle-input:checked + .toggle .toggle__knob {
  transform: translateX(24px);
}

.upload-box {
  padding: 24px;
  border: 1px dashed var(--line-strong);
  border-radius: 20px;
  background: var(--surface);
  text-align: center;
}

.upload-input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.upload-box p {
  margin: 0 0 18px;
  color: var(--text-soft);
  font-size: 1.15rem;
}

.upload-button {
  min-height: 48px;
  padding: 0 18px;
  margin-bottom: 18px;
  border-radius: 14px;
  background: var(--surface-muted);
  color: var(--text);
  font-weight: 800;
}

.upload-previews {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.upload-previews span {
  display: block;
  min-height: 84px;
  border: 1px dashed var(--line);
  border-radius: 14px;
  background: var(--surface-muted);
}

.upload-previews img {
  display: block;
  width: 100%;
  min-height: 84px;
  height: 100%;
  object-fit: cover;
  border-radius: 14px;
}

.submit-button {
  min-height: 76px;
  border-radius: 20px;
  background: var(--accent);
  color: var(--surface);
  font-size: 1.75rem;
  letter-spacing: -0.03em;
}

.submit-button:disabled {
  cursor: wait;
  opacity: 0.72;
  transform: none;
}

.form-status {
  margin: 0;
  padding: 14px 16px;
  border-radius: 16px;
  font-weight: 700;
}

.form-status.is-success {
  background: #e7f6ec;
  color: #21583a;
}

.form-status.is-error {
  background: #fff1ef;
  color: #9d3e33;
}

.hero__visuals {
  display: grid;
  gap: 24px;
  align-self: stretch;
}

.visual-card {
  display: grid;
  place-items: center;
  min-height: 280px;
  border: 1px dashed var(--line-strong);
  overflow: hidden;
  border-radius: var(--radius-xl);
  background: var(--surface-muted);
}

.visual-card--tall {
  min-height: 520px;
}

.visual-card--wide {
  min-height: 420px;
}

.visual-card__image {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center top;
  display: block;
}

.trust-row {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 18px;
  margin: 36px 0 42px;
  color: var(--text-soft);
  font-size: 1.35rem;
  font-weight: 700;
}

.trust-badge {
  display: inline-flex;
  align-items: center;
  gap: 10px;
}

.trust-badge__star {
  color: #00b67a;
  font-size: 1.6rem;
}

.site-footer {
  display: flex;
  justify-content: space-between;
  gap: 24px;
  padding-top: 28px;
  border-top: 1px solid var(--line);
}

.footer-brand {
  max-width: 360px;
}

.footer-brand p {
  margin: 16px 0 0;
  color: var(--text-soft);
  line-height: 1.6;
}

.footer-nav {
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 18px 26px;
  max-width: 720px;
  color: var(--text-soft);
  font-weight: 700;
}

@media (max-width: 1180px) {
  .hero {
    grid-template-columns: 1fr;
  }

  .hero__visuals {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .visual-card--tall,
  .visual-card--wide {
    min-height: 280px;
  }

  .object-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 860px) {
  .page-shell {
    padding: 18px 16px 36px;
  }

  .site-header,
  .site-footer {
    flex-direction: column;
    align-items: flex-start;
  }

  .site-nav,
  .header-actions,
  .footer-nav,
  .hero-steps,
  .field-grid,
  .hero__visuals {
    width: 100%;
  }

  .site-nav,
  .header-actions,
  .footer-nav {
    flex-wrap: wrap;
  }

  .hero-steps,
  .field-grid,
  .hero__visuals {
    grid-template-columns: 1fr;
  }

  .request-card {
    padding: 20px;
  }

  .form-section {
    padding: 18px;
  }

  .object-grid,
  .upload-previews {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 560px) {
  .brand__logo {
    height: 132px;
  }

  .hero__lead,
  .request-card__header p,
  .upload-box p,
  .trust-row {
    font-size: 1rem;
  }

  .request-card__header h2,
  .section-title h3 {
    font-size: 1.55rem;
  }

  .object-grid,
  .upload-previews {
    grid-template-columns: 1fr;
  }

  .submit-button {
    min-height: 64px;
    font-size: 1.35rem;
  }
}

.platform-section {
  margin-top: 42px;
  padding: 32px;
  border: 1px solid var(--line);
  border-radius: var(--radius-xl);
  background: rgba(255, 255, 255, 0.92);
  box-shadow: var(--shadow);
}

.provider-section {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(280px, 0.9fr);
  gap: 28px;
  align-items: center;
}

.provider-copy,
.section-heading {
  display: grid;
  gap: 14px;
}

.section-eyebrow {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.9rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.section-title-main {
  margin: 0;
  font-size: clamp(2rem, 4vw, 3rem);
  line-height: 1.06;
  letter-spacing: -0.05em;
}

.section-lead {
  margin: 0;
  color: var(--text-soft);
  font-size: 1.08rem;
  line-height: 1.7;
}

.provider-benefits {
  display: grid;
  gap: 12px;
  margin: 4px 0 2px;
}

.provider-benefit {
  position: relative;
  padding: 16px 18px 16px 48px;
  border: 1px solid rgba(12, 26, 58, 0.08);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.96), rgba(248, 250, 255, 0.92));
  color: var(--text);
  line-height: 1.6;
  box-shadow: 0 14px 34px rgba(20, 33, 61, 0.06);
}

.provider-benefit::before {
  content: '';
  position: absolute;
  left: 18px;
  top: 18px;
  width: 16px;
  height: 16px;
  border-radius: 999px;
  background: linear-gradient(180deg, #ffc841, #ffb100);
  box-shadow: 0 0 0 6px rgba(255, 193, 65, 0.18);
}

.provider-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  margin-top: 4px;
}

.secondary-button,
.ghost-button,
.inline-button,
.small-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 52px;
  padding: 0 20px;
  border-radius: 16px;
  font-weight: 800;
}

.secondary-button {
  background: var(--accent);
  color: var(--text);
}

.ghost-button,
.inline-button,
.small-button {
  border: 1px solid var(--line);
  background: var(--surface);
  color: var(--text);
}

.small-button {
  min-height: 42px;
  padding: 0 14px;
  border-radius: 12px;
  font-size: 0.95rem;
}

.provider-visual {
  min-height: 320px;
  overflow: hidden;
  border-radius: var(--radius-xl);
  border: 1px solid var(--line);
  background: var(--surface-muted);
}

.provider-visual__image {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center top;
}

.cleaner-rail {
  display: grid;
  grid-auto-flow: column;
  grid-auto-columns: minmax(240px, 280px);
  gap: 16px;
  overflow-x: auto;
  padding-bottom: 8px;
}

.review-rail {
  display: grid;
  grid-auto-flow: column;
  grid-auto-columns: minmax(260px, 340px);
  gap: 16px;
  overflow-x: auto;
  padding-bottom: 8px;
}

.cleaner-card,
.review-card,
.request-item,
.quote-item,
.job-item,
.event-item,
.stat-card,
.account-summary,
.empty-state {
  border: 1px solid var(--line);
  border-radius: 22px;
  background: var(--surface);
}

.cleaner-card {
  display: grid;
  gap: 14px;
  padding: 16px;
}

.review-card {
  display: grid;
  gap: 12px;
  padding: 18px;
}

.review-card__meta {
  color: var(--text-soft);
  font-size: 0.92rem;
}

.review-card__text {
  margin: 0;
  color: var(--text);
  line-height: 1.6;
}

.cleaner-card__media {
  position: relative;
  min-height: 210px;
  overflow: hidden;
  border-radius: 18px;
  background: var(--surface-muted);
}

.cleaner-card__image,
.quote-item__avatar img,
.account-summary__avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.cleaner-card__fallback,
.account-summary__fallback,
.quote-item__fallback {
  display: grid;
  place-items: center;
  width: 100%;
  height: 100%;
  background: linear-gradient(135deg, #f7fbff, #e8eef8);
  color: var(--text-soft);
  font-size: 2rem;
  font-weight: 800;
}

.field-check {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  margin-top: 6px;
  color: var(--text-main);
}

.field-check input {
  margin-top: 4px;
}

.field-check__label {
  font-size: 0.98rem;
  line-height: 1.45;
}

.field-help {
  margin: 4px 0 0;
  color: var(--text-soft);
  font-size: 0.92rem;
  line-height: 1.5;
}

.cleaner-card__badge {
  position: absolute;
  right: 12px;
  bottom: 12px;
  padding: 8px 12px;
  border-radius: 999px;
  background: rgba(29, 42, 68, 0.88);
  color: #fff;
  font-size: 0.85rem;
  font-weight: 800;
}

.cleaner-card__name,
.review-card h3,
.account-summary__name,
.panel-card h3,
.request-item__title,
.quote-item__name,
.job-item__title {
  margin: 0;
  font-weight: 800;
  letter-spacing: -0.03em;
}

.cleaner-card__meta,
.cleaner-card__bio,
.account-summary__meta,
.request-item__meta,
.quote-item__meta,
.job-item__meta,
.event-item,
.muted {
  color: var(--text-soft);
}

.cleaner-card__stars,
.rating-stars {
  color: #ffb400;
  letter-spacing: 0.1em;
}

.account-grid,
.dashboard-columns {
  display: grid;
  grid-template-columns: minmax(320px, 0.9fr) minmax(0, 1.1fr);
  gap: 22px;
}

.panel-card {
  padding: 24px;
}

.panel-card--wide {
  min-height: 320px;
}

.auth-panel,
.dashboard-stack,
.account-summary,
.form-stack,
.request-item,
.quote-item,
.job-item {
  display: grid;
  gap: 16px;
}

.auth-tabs,
.role-switch,
.dashboard-actions,
.inline-actions,
.status-row,
.quote-item__header,
.request-item__header,
.job-item__header {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
}

.tab-button,
.role-button,
.status-pill {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 42px;
  padding: 0 14px;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: var(--surface);
  font-weight: 700;
}

.tab-button.is-active,
.role-button.is-active {
  background: var(--surface-muted);
  border-color: var(--line-strong);
}

.status-pill {
  min-height: 34px;
  font-size: 0.86rem;
}

.status-pill[data-status='open'] {
  background: #edf5ff;
  color: #2e5d91;
}

.status-pill[data-status='assigned'] {
  background: #fff5d8;
  color: #9d6c00;
}

.status-pill[data-status='completed'] {
  background: #e7f6ec;
  color: #21583a;
}

.account-summary {
  grid-template-columns: 92px minmax(0, 1fr);
  align-items: center;
}

.account-summary__avatar,
.quote-item__avatar {
  width: 92px;
  height: 92px;
  overflow: hidden;
  border-radius: 24px;
  background: var(--surface-muted);
}

.quote-item__avatar {
  width: 72px;
  height: 72px;
  border-radius: 18px;
}

.field-row {
  display: grid;
  gap: 8px;
}

.field-input,
.field-number,
.field-file {
  width: 100%;
  min-height: 52px;
  padding: 0 16px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: var(--surface);
}

.field-number {
  max-width: 180px;
}

.field-file {
  padding-top: 12px;
}

.field-note {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.9rem;
}

.request-list,
.event-list,
.jobs-list {
  display: grid;
  gap: 16px;
}

.request-item,
.job-item {
  padding: 18px;
}

.quote-list {
  display: grid;
  gap: 12px;
}

.quote-item {
  padding: 14px;
}

.quote-item__header {
  align-items: flex-start;
}

.quote-item__body,
.job-item__body {
  display: grid;
  gap: 10px;
}

.quote-form,
.review-form,
.profile-form {
  display: grid;
  gap: 12px;
}

.review-stars {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.star-button {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  border: 1px solid var(--line);
  background: var(--surface);
  color: #ffb400;
  font-size: 1.25rem;
}

.star-button.is-active {
  background: #fff5d8;
  border-color: #f2cd59;
}

.stat-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
}

.stat-card {
  padding: 16px;
}

.stat-card__value {
  font-size: 2rem;
  font-weight: 800;
  letter-spacing: -0.04em;
}

.stat-card__label {
  color: var(--text-soft);
  font-weight: 700;
}

.empty-state {
  padding: 24px;
  color: var(--text-soft);
}

@media (max-width: 1180px) {
  .provider-section,
  .account-grid,
  .dashboard-columns,
  .stat-grid {
    grid-template-columns: 1fr;
  }

  .cleaner-rail {
    grid-auto-columns: minmax(220px, 260px);
  }
}

.rank-ladder-wrap {
  display: grid;
  gap: 12px;
  margin-top: 6px;
}

.rank-ladder__heading {
  font-weight: 800;
  letter-spacing: -0.02em;
}

.rank-ladder {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 10px;
}

.rank-step {
  display: grid;
  gap: 6px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.7);
}

.rank-step.is-current {
  border-color: #f2cd59;
  background: #fff5d8;
}

.rank-step__name {
  font-weight: 800;
  line-height: 1.1;
}

.rank-step__range,
.cleaner-card__progress,
.stat-card__sub {
  color: var(--text-soft);
  font-size: 0.92rem;
  font-weight: 700;
}

.cleaner-card__progress {
  padding-top: 2px;
}

.info-shell {
  max-width: 1220px;
}

.info-page {
  display: grid;
  gap: 24px;
}

.info-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 18px;
}

.info-card,
.faq-item {
  border: 1px solid var(--line);
  border-radius: 24px;
  background: rgba(255, 255, 255, 0.92);
  box-shadow: var(--shadow);
}

.info-card {
  display: grid;
  gap: 10px;
  padding: 22px;
}

.info-card h3,
.faq-item summary {
  margin: 0;
  font-size: 1.12rem;
  font-weight: 800;
  letter-spacing: -0.02em;
}

.info-card p,
.faq-item p {
  margin: 0;
  color: var(--text-soft);
  line-height: 1.7;
}

.faq-list {
  display: grid;
  gap: 14px;
}

.faq-item {
  padding: 18px 20px;
}

.faq-item summary {
  cursor: pointer;
  list-style: none;
}

.faq-item summary::-webkit-details-marker {
  display: none;
}

.faq-item[open] {
  background: rgba(255, 255, 255, 0.98);
}

.faq-item p {
  padding-top: 12px;
}

@media (max-width: 1180px) {
  .rank-ladder {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .review-rail {
    grid-auto-columns: minmax(240px, 300px);
  }
}

@media (max-width: 860px) {
  .rank-ladder {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .info-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 560px) {
  .rank-ladder {
    grid-template-columns: 1fr;
  }
}

.page-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 24px;
}

.page-links {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.shell-narrow {
  max-width: 1120px;
  margin: 0 auto;
  padding: 24px;
}

.page-hero-card,
.page-panel,
.overview-grid .stat-card,
.ops-table-wrap {
  border: 1px solid var(--line);
  border-radius: var(--radius-xl);
  background: rgba(255, 255, 255, 0.94);
  box-shadow: var(--shadow);
}

.page-hero-card,
.page-panel,
.ops-table-wrap {
  padding: 28px;
}

.page-stack {
  display: grid;
  gap: 22px;
}

.page-grid-2 {
  display: grid;
  grid-template-columns: minmax(320px, 0.9fr) minmax(0, 1.1fr);
  gap: 22px;
}

.auth-layout {
  display: grid;
  grid-template-columns: minmax(320px, 0.95fr) minmax(280px, 1.05fr);
  gap: 22px;
}

.auth-visual-card {
  min-height: 100%;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: var(--radius-xl);
  background: rgba(255, 255, 255, 0.9);
  box-shadow: var(--shadow);
}

.auth-visual-card img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.inline-status {
  margin: 0;
  color: var(--text-soft);
  font-weight: 700;
}

.badge-row {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.info-badge {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 0 12px;
  border-radius: 999px;
  background: var(--surface-muted);
  border: 1px solid var(--line);
  color: var(--text);
  font-size: 0.92rem;
  font-weight: 700;
}

.info-badge.is-success {
  background: #e7f6ec;
  border-color: #85bb95;
  color: #21583a;
}

.info-badge.is-warn {
  background: #fff5d8;
  border-color: #f2cd59;
  color: #8c6500;
}

.info-badge.is-danger {
  background: #fff1ef;
  border-color: #f0b0a7;
  color: #9d3e33;
}

.payment-card {
  display: grid;
  gap: 10px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.82);
}

.payment-card__header {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.payment-card__header h4 {
  margin: 0;
  font-size: 1rem;
  font-weight: 800;
}

.overview-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
}

.ops-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 22px;
}

.ops-list {
  display: grid;
  gap: 12px;
}

.ops-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: var(--surface);
}

.ops-value {
  font-weight: 800;
}

.ops-table {
  width: 100%;
  border-collapse: collapse;
}

.ops-table th,
.ops-table td {
  padding: 12px 10px;
  border-bottom: 1px solid var(--line);
  text-align: left;
}

.ops-table th {
  color: var(--text-soft);
  font-size: 0.92rem;
}

.stripe-list {
  display: grid;
  gap: 10px;
}

.stripe-list code {
  word-break: break-all;
}

@media (max-width: 1180px) {
  .auth-layout,
  .page-grid-2,
  .overview-grid,
  .ops-grid {
    grid-template-columns: 1fr;
  }
}

.compact-grid {
  margin-top: 1.2rem;
}

.wallet-split {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1.25rem;
  margin-top: 1.25rem;
}

.wallet-table th,
.wallet-table td {
  vertical-align: top;
}

@media (max-width: 900px) {
  .wallet-split {
    grid-template-columns: 1fr;
  }
}

.communication-panel {
  margin-top: 18px;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.78);
  display: grid;
  gap: 14px;
}

.communication-panel__header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.call-status-card {
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: var(--surface);
  display: grid;
  gap: 6px;
}

.chat-thread {
  display: grid;
  gap: 10px;
  max-height: 340px;
  overflow: auto;
  padding-right: 4px;
}

.chat-message {
  max-width: 86%;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 18px 18px 18px 6px;
  background: var(--surface);
  box-shadow: 0 8px 20px rgba(20, 36, 60, 0.05);
}

.chat-message.is-own {
  margin-left: auto;
  border-radius: 18px 18px 6px 18px;
  background: #eef6ff;
}

.chat-message__meta {
  margin-bottom: 6px;
  color: var(--text-soft);
  font-size: 0.82rem;
  font-weight: 700;
}

.chat-message__body {
  white-space: pre-wrap;
  word-break: break-word;
}

.localized-copy {
  display: grid;
  gap: 6px;
}

.request-details {
  display: grid;
  gap: 12px;
  margin-top: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: rgba(246, 250, 255, 0.78);
}

.request-details__title {
  font-size: 0.85rem;
  font-weight: 800;
  color: var(--text-soft);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.request-details__grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.request-details__item {
  display: grid;
  gap: 6px;
}

.request-details__label {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--text-soft);
}

.request-details__value {
  color: var(--text);
}

.detail-chip-list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.detail-chip,
.detail-empty {
  display: inline-flex;
  align-items: center;
  min-height: 32px;
  padding: 6px 10px;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: var(--surface);
  font-size: 0.92rem;
}

.translated-note,
.original-note {
  color: var(--text-soft);
  font-size: 0.8rem;
}

.translated-note {
  font-weight: 700;
}

.chat-form {
  display: grid;
  gap: 10px;
}

.form-status.is-error {
  color: #9d3e33;
}

@media (max-width: 760px) {
  .communication-panel__header {
    flex-direction: column;
  }

  .chat-message {
    max-width: 100%;
  }

  .request-details__grid {
    grid-template-columns: 1fr;
  }
}